One of my clients called asking why all his image attachments were suddenly postage stamp sized.
We both use Mac’s, and to be honest I had no idea, until I tried to send an image attachment myself.

Turns out that in Apple Mail, the simple stuff eludes us “smart” IT types by being obscure.

After attaching an image in Mail, Apple sneaks a new menu at the bottom of the page where you can choose the image size.

See below for an example:

Once we had that changed back to a more reasonable default (Medium in this case), all was well in the land, and we both learned something new!

Notes for Apple (just in case someone’s listening):

I like the idea, but I think the implementation leaves something to be desired.  The UI for this is very non-intuitive, some kind of hinting wouldn’t go amiss here, or dare I say it, a total relocation of this to the top of the window with the other icons and menu options.

As people know, I do the odd bit of iPhone support.  Less so, since the 3G came out, as those aren’t really as good as the older 2G model for China purposes.

Today I had a query about SMS issues – a client couldn’t reliably send SMS’s.

As the iPhone is a standard GSM device, the usual not so publicised GSM commands work.
Dialing *#5005*7672# from the iPhone will tell you what the carrier prefers for their SMSC number.

Shanghai Telecom’s SMSC for my phone – an ancient 15 year old 139 number is +8613800210500

To set the SMSC, do:

**5005*7672*[number]#

eg

Dial

**5005*7672*+8613800210500#  to set the SMSC to the preferred number.
(To dial plus hold zero for a few seconds)

Hit Call.

Try send an SMS again, and voila, happiness.

Note that different providers here will probably use different SMSC’s – so those on China Unicom, or China Telecom will need to run the appropriate actions, and put in the appropriate relevant numbers.

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While I personally feel that a lot of SEO (Search Engine Optimization) is hogwash, there are basic tenets to building well indexed sites.

The usual common sense ones apply –

• Making sure Page Titles are clear.
  Don’t forget to add relevant page descriptions to each page.
• Making sure that content is relevant.
  Lack of content is the number one issue most clients have.  They want to score highly in search engines, but they don’t have any relevant content.  This one is easy to solve, although it takes some time. Identify keywords that you want to be found by, and create content that includes those words.

  I also advise clients to take a look at their competition, and see who scores highly for the words that they want to be found under. Read more »