Support

Blog

Although I was supposed to be on a plane today heading home, I did something silly and got the dates wrong.
So, after a nice scenic trip yesterday evening to the airport and back, I get to do it all over again tonight.
Although that was a total pain, I did get to spend another day in Shanghai, and luckily enough, it coincided with the new Apple Store opening in the IFC center over in Pudong.

Overall impression – this is good!
I spoke with a number of the staff, and talked about the usual issues here (service, service, service…), and they were all quite understanding, and Apple’s genuinely trying to improve on things – hence their own store, and support in Shanghai (finally).

Shanghai has the biggest Genius bar in the world now. Unfortunately the store is a bit lacking compared to others in Shanghai – no iPad, no iPhone (other than the official one), but they do carry software and iMac’s / Laptops in lots of configurations.
I know where my next iMac is coming from 🙂

Downsides of the store – the moat outside is going to claim lots of victims. Its so subtle that you miss is – who’s idea was that?
We already saw unhappy victims with wet feet while we were leaving. I expect that to be changed in the near future, or the store will have to provide a shoe drying facility!

I also had the only iPad in the store (and possibly China at that point) that could play flash. Ok, there were only 2 iPad’s in the store, but still.. 😉

Photo’s of the store on flickr, which I would upload, but China is being finicky again. Grrr
Should be on the sidebar though.

http://www.flickr.com/photos/sheedl/sets/72157624448891934/

Archives

Categories

Tags

PHOTOSTREAM